Vision:
To be indispensable to our customers ; providing the best quality tours at the most affordable prices.
To be a leader in the travel industry by focusing on customer satisfactions, our people, our community, growth, innovation, technology, efficiency and effectiveness.
Our employees strive every day to achieve our vision and make our strategies work .
Mission:
Dedication & commitment to the highest quality of customer service delivered with a sense of warmth, friendliness, individual attention, and pride & company culture.
Join with our partners in mutually beneficial relationship and exhibit our passion, integrity and pursuit of perfection in everything we do.
We take seriously our responsibility as a corporate citizen, always aware of how our actions can benefit the community, our people and is sensitive to the needs of the environment
We confer & work closely with each client to define & implement the solutions that best respond to their specific needs, challenging & objectives. We offer best in class services and assistance to travelers & optimize the processing of simple & complex transaction and Optimize the efficiency of simple bookings, in particular by driving online adoption & automation.
Canyon has a team of helpful & experienced travel counselors whom will let you relax and enjoy planning the perfect vacation. Drawing that Canyon Travel is with you every step of the way.
Our staff combines years of experience & knowledge in a method that is low in price and high in customer satisfaction.
If you have an itinerary in mind that does not appear in our brochures, we would be pleased to customize it just for you.
We work with our strategic partners:
To Generate & consolidate the data that is the foundation to optimize a travel program.
To define the desired performance targets and the related priorities and action plans.
To translate the defined strategies into measurable results ensuring execution through all booking channel.
To Monitor travel program compliance and performance, tracking progress & driving continuous improvements.
When you travel with Canyon Travel, you receive not only the best possible value but you have the confidence of dealing with one of the most quality oriented tour operators in Egypt & Middle East.
We have the imagination to think bigger, the determination to try harder and the conscience to care more, all this will enable canyon to be one of the top tour operators in Egypt.
With the 21century upon us, we are redoubling our efforts to create exclusive, one of a kind travel opportunities that appeal to the sophisticated travelers.
We pledge to you that the quality that have distinguished us, innovations and the highest level of services & quality will continue to guide our efforts.
We encompass the spirit and customized feel of a small agency with the expertise and recourses of the biggest travel firm but we do more than just book travel.
On the leading edge of rapid cutting technology, we posses the capacity, experience, caring and proving capability to provide you with a total travel management program for handling all aspect of travel on a national and international basis.
We at canyon travel know no limits and are propelled towards success.
Whatever you are traveling for business or leisure, alone or on a group, Canyon travels provide you with savings, convenience and service when you are planning, while you are traveling and after you have completed your trip. From Cooperate travel, to leisure time activities to corporate meetings, canyon is the one source for all your travel needs.
Our business is built on a client focused approach where our people, technology solutions, processes and procedures revolve around our clients, needs and expectations.
All itineraries are planed with up to date information on the destination & designed with your comfort & enjoyment in mind.
The best quality tours at the most affordable prices:
So you can travel in premier style while not breaking the bank on price?
With 23 years of experience, Canyon Travel is one of the most Quality oriented tour operator in the Middle East The expansion of a unique product line and the increasing number of partnerships made with various Organization & associations nationwide, have played instrumental role in the development of a brand that is sure to bring Canyon success for years to come.
Canyon craft each travel program, so that it incorporate the highest quality accommodation, exceptional sight seeing, superior tour operator & guides, exciting entertainment, flavorful cuisine and the popular attraction and spectacular scenery that define Egypt.
Canyon travel redefines the role of the travel agency by providing clients with visionary technology, flexible and innovative solutionand excellent customer service on local, national and global levels.
At canyon we believe that technology promotes efficiency. Efficiency saves time and time is money.
Our high technology, high touch, not high cost ''business model seamlessly blends advanced online booking tools and travel management technology with consistent quality service.
Our customer service program (yes we can) our much more than slogan to all of us at canyon. It's a way of life: attitudes.
At Canyon we don't follow trends, we create them
Email: hr@canyon.travel
We pledge to you our commitment to innovation, creativity, intelligence and the highest level of service & quality in our travel programs.
Canyon travel's commitment to deliver excellent service is built on a strong foundation of multi-faceted, talented people and the latest in innovative technology.
We remain extremely committed to exceeding our client's goals and objective, as illustrated by our strong work ethic and the fresh, new ideas we bring to the market every day.
By listening carefully to our client & partners and anticipating their needs and expectations, we continually take proactive, hands- on approach to deliver outstanding customer service.
We are passionate about the integrity and quality of the travel management services we provide to our clients.
We deeply share our affiliation with our charitable organization. Our staunch support of such valuable organizations and programs contribute to the model of good corporate citizenry that we work towards in all of our endeavors.
Our values are the heart of everything Canyon employee do, both collectively and as individuals.
We consider being a value driven organization to be one of the core strength of our company
We strive to achieve the unexpected ;
To prosper unselfishly.
To lead by innovation.
To build through teamwork.
To foster a positive attitude one another
1-customer care:Our slogan is; a customer satisfaction comes first.
We do everything possible & strive for providing an outstanding level.
2- Commitment: We are committed to providing value to our partners, our corporate clients and individual customers and to these colleagues who relay on us for leadership and support.
We are knowledgeable and passionate about what makes our brand unique and powerful.
3- Commitment to excellence: Continuously seeking higher levels of performance.
4- Reliability: Being a dependable & trustworthy business partner, committed to offering industry-leading products & services. Dedicated to providing the most enjoyable & memorable trips
5- Trustworthy: Sustaining a longstanding reputation for excellence.
6- Integrity: Building productive, longstanding relationships by being trustful & promoting open communication. Committed to pricing at the very best rates.
7- Responsibility: We acknowledge that we are all accountable for each other’s performance.
We make decisions at all times understanding our responsibility serving the interest of our partners and customers.
As a service company whose success is rooted in the satisfaction and performance of our people, we take the responsibility for furthering the professional development of our employees at every level of the organization.
Plus, we are an employee owned company, so when you speak to anyone of our travel consultants or employees of any level, you are also speaking with our owner.
We believe in ourselves and our company and that is translated into great service for you.
These are just some of the reasons why you can trust canyon travel to make sure that your vacation or business trip planning goes smoothly.
8- Respect: We believe that it is essential to treat our professionals, clients, suppliers and competitors with respect at all times.
This is our core values and we adhere to it at all time
1-Reliability: Being a dependable & trustworthy business partner, committed to offering industry-leading products & services.
If the unexpected happens, you will have someone to rely on.
2- Integrity: Building productive, longstanding relationships by being trustful & promoting open communication.
Committed to pricing at the very best rates.
3- Total quality management: we are able streamline our operation, control our overhead expensive and provide greater service and attention to our travel partners monitor travel program compliance and performance, tracking progress & driving continuous improvements.
Each addition in any of our tours, each hotel that we recommend & each sight seeing tour we have selected is only included after careful evaluation of how much each of the components add to the total value of the package & to the total experience of the traveler.
4- Cost saving techniques:
Central product management office.
Travel policy development & monitoring.
Multi-source faring techniques.
Extensive quality control.
Our buying power & well-established connections offers the opportunity to obtain substantial discounts on all travel supplies.
Make use and benefit from our negotiating expertise.
17B Obour Bldgs, Salah Salem Rd., Heliopolis, Cairo, Egypt
marketing@canyon.travel
operation@canyon.travel
02-22 62 50 54/44